VollyBit Terms of Service

These Terms of Service (“Terms”) are a legally binding agreement between you and VollyBit Ltd. and its affiliates (“VollyBit,” “we,” “our,” or “us”) governing your access to and use of the VollyBit websites, applications, APIs, and related services (collectively, the “Services”). By creating an account or using the Services, you agree to be bound by these Terms and all policies incorporated by reference, including our Privacy Policy and any posted Fee Schedule.

If you do not agree, do not use the Services. Digital assets are inherently risky and volatile and may result in total loss. VollyBit does not provide investment, legal, or tax advice.

• You must be at least 18 years old and have the legal capacity to enter into these Terms.
• You are not a citizen, resident, or accessing the Services from any restricted jurisdiction, including without limitation: the United States; comprehensively sanctioned jurisdictions (e.g., Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions); or jurisdictions on FATF high-risk or blacklisted lists. VollyBit may update restricted jurisdictions at any time.
• You are not listed on any sanctions or denied persons lists (including the OFAC SDN List) and you will not use the Services on behalf of any such person or entity.

You must create an account and provide accurate, complete, and current information. You agree to promptly update your information to keep it accurate and complete.

• Identity Verification: You authorize VollyBit to conduct KYC/AML checks, including collecting information (e.g., name, address, date of birth), documents (e.g., government ID, proof of address), and where permitted, biometric data, and to screen against sanctions and PEP lists.
• Ongoing Monitoring: You consent to continuous monitoring for fraud, suspicious activity, sanctions risk, and adverse media.
• Legal Compliance: You will comply with all applicable AML/CTF, sanctions, anti-corruption, tax, and financial services laws and regulations.
• Information Sharing: We may share information with law enforcement, regulators, and service providers in accordance with applicable law and our Privacy Policy.
• Refusal/Closure: We may refuse, suspend, or close accounts that fail KYC/AML checks or present unacceptable compliance risk.

VollyBit provides an order-book based centralized exchange for spot trading of digital assets. Supported assets, markets, and features may vary by jurisdiction and user tier.

Orders and Execution

• Orders may be market, limit, or other supported types, and execute subject to liquidity and latency.
• Prices may differ from quotes due to volatility, slippage, order size, and network delays.
• VollyBit does not guarantee profits or loss limitations; trading can result in total loss.

Fees

We charge maker/taker trading fees and may charge deposit, withdrawal, and other service fees. Current fees appear in our Fee Schedule on the platform and are subject to change. You authorize VollyBit to deduct fees from your balances or settlement proceeds.

Networks and Custody

Deposits and withdrawals depend on underlying blockchain networks and third-party providers. Confirmations, network fees, and processing times are outside our control.

• Digital assets are highly volatile. Past performance does not guarantee future results.
• We do not provide investment, legal, accounting, or tax advice. Seek professional advice as needed.
• Technology risks include software bugs, cyberattacks, congestion, and third-party failures.

You will not use the Services to engage in any unlawful or abusive conduct, including:

• Fraud, scams, phishing, identity theft, or misrepresentation.
• Market manipulation (wash trading, spoofing, layering, pump-and-dump).
• Money laundering, terrorist financing, or sanctions evasion.
• Automated activity or bots that harm system integrity or degrade performance.
• Interference with order books, the matching engine, or other users’ access.
• Transactions connected to illegal goods, services, or activities.

VollyBit may investigate and report suspicious activity to relevant authorities.

We may suspend, limit, freeze, or terminate your access to the Services and/or your accounts, without liability, where:

• We suspect fraud, unauthorized use, or violations of these Terms.
• Required by law, regulation, court order, or a competent authority.
• AML/CTF, sanctions, or other compliance concerns arise.
• Security incidents or system integrity risks are identified.

We may place holds, cancel open orders, or restrict withdrawals during investigations. Where permitted by law, we will make reasonable efforts to notify you of the reasons for suspension or termination.

• Secure your credentials, enable 2FA, and keep your devices updated and protected.
• You are responsible for all activity under your account. Notify us immediately of suspected misuse.
• Comply with all applicable laws and respond promptly to lawful information requests.
• You alone are responsible for any tax obligations arising from your activity.

All content, software, designs, trademarks, logos, and other materials in the Services (“VollyBit IP”) are owned by VollyBit or its licensors and protected by law. Except as expressly permitted, you may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works of VollyBit IP. “VollyBit” and related marks are the property of VollyBit Ltd. You may not use our marks without prior written consent.

To the maximum extent permitted by law, VollyBit and its affiliates, directors, employees, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, business interruption, or loss of goodwill, arising out of or related to the Services or these Terms, whether based in contract, tort, negligence, strict liability, or otherwise, even if advised of the possibility of such damages.

Without limiting the foregoing, VollyBit is not responsible for losses due to price volatility, illiquidity, execution delays, slippage, downtime, hacks, cyberattacks, force majeure, or failures of third-party service providers. Where limitations are restricted by law, our liability shall be limited to the fullest extent permitted.

You agree to indemnify and hold harmless VollyBit, its affiliates, directors, employees, and service providers from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Services; (b) your violation of these Terms or law; (c) your infringement of any third-party rights; or (d) any content or information you submit.

These Terms are governed by the laws of England and Wales, without regard to conflict of laws principles.

Any dispute shall be finally resolved by binding arbitration under the LCIA Rules. The seat of arbitration is London, United Kingdom, and the language is English. Disputes will be resolved on an individual basis; class, collective, or representative actions are not permitted. Notwithstanding the foregoing, either party may seek interim injunctive relief in a court of competent jurisdiction.

VollyBit may modify these Terms at any time. Updated Terms will be posted on the platform with an updated “Last Updated” date. Unless stated otherwise, changes take effect upon posting. Your continued use of the Services after changes become effective constitutes acceptance. If you do not agree, discontinue use and close your account.

• Third-Party Services: The Services may integrate with third-party platforms, networks, or custodians. VollyBit is not responsible for third-party acts or omissions.
• Entire Agreement: These Terms constitute the entire agreement between you and VollyBit.
• Severability: If any provision is invalid, the remaining provisions remain in effect.
• Assignment: You may not assign these Terms; VollyBit may assign without restriction.
• No Waiver: Failure to enforce any provision shall not constitute a waiver.

For legal or compliance queries, contact support@vollybit.com. Notices may be delivered via email, platform notifications, or website postings.