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VollyBit Cookie Policy

Understanding How We Use Cookies to Protect and Enhance Your Experience

Introduction

This Cookie Policy explains how VollyBit (“VollyBit,” “we,” “us,” or “our”) uses cookies and similar technologies across our websites, applications, and online services (collectively, the “Services”). Cookies are small text files stored on your device by your browser. They enable essential functionality—such as secure logins and session continuity—and help us improve security, performance, accessibility, and the overall user experience.

By using the Services, you agree to the use of cookies as described in this policy and, where applicable, your preferences set in our cookie banner or preferences center. If you do not agree, you may adjust your settings as outlined in the “Managing/Disabling Cookies” section below.

Types of Cookies We Use

1) Essential Cookies

These cookies are strictly necessary to provide the Services. Without them, core features will not function properly. We use essential cookies to:

  • Authenticate users and maintain secure login sessions
  • Enable account access, page navigation, and load balancing
  • Prevent misuse, detect anomalies, and protect account integrity

Essential cookies are typically session-based or short-lived. They do not require consent under applicable laws but are disclosed for transparency.

2) Functional Cookies

Functional cookies enhance your experience by remembering your preferences. These may include:

  • Language, theme, currency, and region settings
  • Interface preferences and saved choices between sessions

If you disable these cookies, certain personalization features may not be available, and you may need to reconfigure preferences each time you visit.

3) Analytics Cookies

Analytics cookies help us understand how the Services are used so we can improve performance and reliability. We rely on anonymized or pseudonymized metrics to:

  • Measure page performance, feature adoption, and load times
  • Identify and troubleshoot errors, latency, and crashes
  • Detect unusual activity patterns to aid fraud monitoring

Where required by law, analytics cookies are only set after you provide consent via our cookie banner or preferences center.

4) Third-Party Cookies

We may use third-party cookies and SDKs to support analytics, measurement, and marketing integrations. Examples include, but are not limited to:

  • Google Analytics or similar tools for performance insights
  • Advertising or attribution partners for measuring campaign effectiveness
  • Security and anti-fraud providers to help protect accounts

Third-party providers process data according to their own policies. Where required, these cookies are only set after consent is granted.

Why We Use Cookies

  • Account Security & Fraud Prevention: authenticate users, prevent unauthorized access, and detect anomalous behavior.
  • Session Continuity: remember your login and maintain session state while you navigate between pages and features.
  • Performance & Analytics: improve reliability, optimize load times, and understand how features are used.
  • Personalization: remember language, theme, and regional settings for a consistent experience.
  • Service Improvements: test new features safely and measure impact to enhance usability and accessibility.

Managing/Disabling Cookies

You have control over how cookies are used. Depending on your location and applicable law, you can manage your preferences in the following ways:

  • Cookie Banner/Preferences Center: adjust non-essential cookie settings and withdraw consent at any time.
  • Browser Settings: most browsers let you block, limit, or delete cookies. Instructions are available in the help sections of Chrome, Safari, Firefox, Edge, and others.
  • Do Not Track/Global Privacy Controls: we honor legally recognized signals where applicable and feasible.

If you block essential cookies, parts of the Services may not work as intended (for example, secure login may not function).

GDPR & ePrivacy Compliance

Where the General Data Protection Regulation (GDPR) and the ePrivacy Directive (or local equivalents) apply, we rely on your consent for non-essential cookies (for example, analytics and marketing). Essential cookies necessary to provide the Services are set on the basis of our legitimate interests in delivering secure, functioning services.

You have the right to withdraw your consent to non-essential cookies at any time via the cookie banner or preferences center. We will honor your choices on a go-forward basis.

Retention: cookies are stored for durations aligned with their purpose—session cookies expire when you close your browser; other cookies may persist for a defined period (for example, days to months) to remember preferences or measure performance. We periodically review and update cookie lifetimes to minimize data retention.

Contact & Last Updated

If you have questions or concerns about our use of cookies, please contact us at Support@vollybit.com.

Last Updated: September 3, 2025